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Bila’s checkout uses instant USSD push - no app download needed. The entire process takes under a minute.

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Watch: How to Pay for a Product

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Prerequisites

Before you begin, make sure you have:
  • A registered MTN Mobile Money or Airtel Money account
  • Sufficient funds in your mobile money wallet to cover the total
  • Your mobile money PIN available

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Step 1: Select and Review Your Cart

  1. On the product page, use the + and – buttons to set the quantity you want.
  2. Click Buy Now to open the cart drawer.
  3. Review your order total and click Proceed to Checkout.
Double-check your quantity before proceeding - you will need to return to the product page to make changes after this step.

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Step 2: Enter Your Checkout Details

Fill in your details accurately to ensure smooth delivery and order communication: Once all fields are complete, click the orange button to proceed to the payment gateway.
Your phone number is used exclusively for SMS order updates. You will receive a confirmation message as soon as your payment is approved.

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Step 3: Pay via Mobile Money

  1. Select Mobile Money Payment as your payment method.
  2. Enter your mobile money phone number.
  3. Click Pay via Mobile Money.
  4. A USSD prompt will appear on your phone - enter your Mobile Money PIN to authorise the payment.
Bila supports the following providers:
The USSD prompt expires after a short time. Have your PIN ready before clicking Pay via Mobile Money - if the prompt expires, you will need to restart the payment step.

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Step 4: Order Confirmation

Once your PIN is entered and the network approves the transaction:
  • The screen updates to show Payment Initiated.
  • You receive an SMS confirmation to the phone number entered in Step 2.
  • The merchant receives an instant notification of the successful order.
Both you and the merchant are notified at the same moment the transaction is approved - no delays, no manual confirmation needed.

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Payment Status Reference

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Troubleshooting