Payment Statuses

Payment Status

Payment status reflects the outcome of the actual funds movement.

Status	What It Means
Processed	The payment completed successfully. Funds have been delivered.
Awaiting Funds	The payment was initiated but Bila has not yet received the funds from the sender. The transaction will complete once funds arrive.
Failed	The payment could not be completed. Funds are returned to the source wallet if they were deducted. Check the details and retry.

Approval Status

Approval status applies to outgoing payments (payouts) and reflects whether the transfer has been authorised by the required parties on your account.

Status	What It Means
Approved	The payout has been authorised and is being processed.
Pending approval	The payout was submitted but is waiting for an approver to authorise it before funds are moved.

If your account requires dual authorisation, a payout submitted by an Initiator Only role will stay in Pending approval until someone with Approver Only or Initiator & Approver access confirms it in the Pending approval tab.

Combined Status Reference

Payment Status	Approval Status	What’s Happening
`Processed`	`Approved`	Payout or deposit completed successfully
`Awaiting Funds`	`Approved`	Approved and waiting for funds to arrive
`Failed`	`Approved`	Authorised but rejected by the network or bank. Funds returned.
`Pending`	`Pending approval`	Submitted and waiting for an approver to act

Sub Wallets

Team Members and Access Controls

Fees and Charges

Payments

Product Store

Point of Sale (POS)

SMS Logs

Audit Logs

Payouts & Transfers

Payment Links

Invoices

USSD Payments

Help and Support

Payment Status

Approval Status

Combined Status Reference

Next Steps

Transaction History

Mobile Money Payouts

​Payment Status

​Approval Status

​Combined Status Reference

​Next Steps

Transaction History

Mobile Money Payouts

Payment Status

Approval Status

Combined Status Reference

Next Steps