Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.usebila.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

Recipients are the people or businesses you send money to. Saving a recipient’s details once means you don’t have to re-enter them every time you make a payout.
Only users with Merchant Admin or Initiator & Approver roles can add recipients.

Prerequisites

Before you begin, make sure you have:
  • The recipient’s correct mobile money number and provider, or their bank name and account number
  • Admin access to your Bila dashboard

Step 1: Open the Payments Dashboard

Click Payments in the left sidebar.

Step 2: Click Add Recipient

Click the Add Recipient card at the top of the Payments dashboard.

Step 3: Select the Recipient Type

Choose the channel you want to add the recipient for:
TypeWhen to Use
Mobile MoneyThe recipient receives funds via MTN, Airtel, or Zamtel
Bank TransferThe recipient receives funds to a Zambian bank account

Step 4: Enter the Recipient Details

Fill in the required information for the selected recipient type: For Mobile Money:
FieldWhat to Enter
NameThe recipient’s full name
Phone numberTheir registered mobile money number
ProviderMTN, Airtel, or Zamtel
For Bank Transfer:
FieldWhat to Enter
NameThe recipient’s full name
BankThe recipient’s bank
Account numberTheir bank account number
Account nameThe name on the bank account, exactly as registered
For bank recipients, the account name must match the name registered with the bank. A mismatch may result in a failed transfer.

Step 5: Save the Recipient

Click Save Recipient. The recipient is now saved and ready to use for any payout.
You can save the same person under both Mobile Money and Bank Transfer if you need to pay them through different channels at different times.

Next Steps

Mobile Money Payouts

Send funds to a saved mobile money recipient.

Bank Payouts

Send funds to a saved bank account recipient.