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List products in your store to make them available for customer checkout. Each product is assigned a SKU and an active status that controls visibility.
Only admins with Merchant Admin roles can add or manage products.

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Watch: How to Add a Product

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Prerequisites

Before you begin, make sure you have:
  • Admin access to your Bila dashboard
  • Clear, high-quality product images ready to upload
  • Your product price in ZMW and a stock code (SKU) in mind

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Step 1: Open the Product Store

  1. Click Product Store in the left sidebar.
  2. Click the + Add Product button at the top right of the page.

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Step 2: Fill in Product Details

Complete the product form with the following information:
Use a consistent SKU naming convention across your product catalogue - for example, category prefix followed by a number (WCH-001, BAG-002). This makes filtering and stock audits significantly faster as your catalogue grows.

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Step 3: Set Product Visibility

Use the Active Status toggle to control whether customers can see this product:
Setting Active Status to ON publishes the product at the price entered. Confirm your price and stock quantity are correct before saving - the product will be available for purchase immediately.

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Step 4: Save the Product

Click Save Product in the top-right corner. Confirmation: A green toast notification will appear - “Product created successfully.” Your product will appear instantly in the Products list with its name, price, stock level, and active status.

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Product Status Reference

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Next Steps

Update Price and Stock.

Maintain an accurate storefront by keeping your product pricing and inventory levels up to date.