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Add cashier accounts to let your team process sales on POS devices while you retain full visibility from the dashboard.
You must have a Merchant Admin role to add or manage cashiers.

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Watch: How to Add a Cashier to POS

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Prerequisites

Before you begin, make sure you have:
  • Access to your Bila merchant dashboard
  • The cashier’s full name and phone number
  • A unique username ready (e.g., mary.doe)

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Step 1: Open Cashier Management

  1. In your dashboard, select Cashiers from the left side menu.
  2. Click the + Add cashier button at the top right of the cashier list.

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Step 2: Fill in Cashier Details

Complete the New cashier form with the following information:
The username cannot be changed after creation. Choose a consistent naming convention across your team (e.g., firstname.lastname).

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Step 3: Create the Cashier

Once all fields are filled in, click Create cashier. The account is created immediately and the cashier can log in on any POS device using their username and password.

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Managing Your Cashiers

After creation, each cashier appears in your cashier list. Use this view to monitor your team’s access and activity.
For security, ask new cashiers to update their password immediately after their first login. Accounts with MUST CHANGE status enforce this automatically.