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When you send an invoice, the customer receives a public payment link (e.g. https://usebila.com/invoice/...). They can open it on any device to view and pay without a Bila account.

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What the Customer Sees

The payment page shows:
  • Your business name, logo, invoice number, and status
  • Issue and due dates
  • Their billing details (partially masked for privacy)
  • Line items with quantities, prices, and discounts
  • Totals breakdown
  • Notes and payment terms

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How the Customer Pays

  1. The customer opens the payment link.
  2. They enter their mobile money phone number in the Pay Now section.
  3. They click Pay Now.
  4. A mobile money prompt is sent to their phone.
  5. They approve the prompt to complete payment.
The payment page shows: “Pay securely via mobile money. After submitting, approve the prompt on your phone.”

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After Payment

Once payment is confirmed:
  • A green Payment received banner confirms the payment
  • The customer can download a PDF receipt
  • The invoice status updates automatically in your dashboard

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Need Help?

The bottom of the payment page shows three contact options for the customer:

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Next Steps

Create an Invoice

Add customer details, line items, and send or save as draft.

Invoice Settings

Configure numbering, branding, defaults, and notifications.