Only admins with Merchant Admin or Initiator & Approver roles can manage payment links.
Watch: How to Manage Payment Links
Step 1: Open the Payment Links Dashboard
Click Payment Links in the left sidebar. The dashboard displays a summary of all your links with the following columns:Step 2: Open the Link Actions Menu
To manage any specific link:- Locate the link in the table.
- Click the options menu
...at the far right of the link row.
View Link Details
Select View Details from the options menu. The details page displays performance metrics for this link:
Below the summary, the Payment History table lists every individual transaction:
Preview the Customer Experience
Select Open Link from the options menu. The customer-facing payment page opens in a new tab - exactly as your customers see it. The page includes fields for:- Amount - pre-filled if Fixed, editable if Flexible or Suggested
- Phone number - used for payment processing and SMS confirmation
- Name - the payer’s name for the transaction record
Share Your Link
Bila gives you two ways to share a payment link with customers:Copy Link
Select Copy Link from the options menu. Confirmation: A green toast notification appears - “Payment link copied.” Paste the URL anywhere - WhatsApp, email, Instagram bio, Facebook post, or your website.Download QR
Select Download QR from the options menu. A QR code image is saved to your device. Print it and display it at your physical location - customers scan it to open the payment page directly on their phone.Edit a Link
Select Edit from the options menu. The Manage Link screen opens with all current settings pre-filled. You can update:
Once your changes are complete, click Save Changes.
Confirmation: A green toast notification appears - “Payment link updated.”
Deactivate or Delete a Link
Deactivate
Select Deactivate from the options menu to temporarily disable the link. The link status updates toInactive in your dashboard. Customers who visit the URL cannot complete a payment until you reactivate it via Edit → Active Status → ON.
Delete
Select Delete from the options menu to permanently remove the link.Link Status Reference
Management Action Reference
Use this to quickly decide which action to take in common situations:Troubleshooting
Next Steps
Create a Payment Link
Set up a new payment link and configure it for your use case.
Track Business Alerts
Monitor payment notifications triggered by your payment links in SMS logs.
