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Documentation Index

Fetch the complete documentation index at: https://docs.usebila.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

Overview

The Reports dashboard gives you a real-time view of your store’s performance ,revenue, order volumes, average order value, and inventory health all in one place. Use it to spot trends, identify your best-selling products, and act on stock warnings before they affect your sales.
Only admins with Merchant Admin or View Only roles can access the Reports dashboard.

Watch: How to Read Your Store Reports.


Step 1: Open Reports

  1. Click Product Store in the left sidebar.
  2. Select the Reports tab from the top navigation bar.

Step 2: Read the Summary Cards

The four cards at the top give you an instant snapshot of your store’s current performance:
CardWhat It Shows
RevenueTotal amount collected from orders in the selected period — displayed in ZMW
OrdersTotal number of orders placed in the selected period
Avg. Order ValueAverage amount per order — Revenue divided by Orders
Low Stock AlertsNumber of products currently at or below their low-stock threshold
Watch the Low Stock Alerts card daily — a number above zero means at least one product is close to selling out. Click through to the Low Stock Warnings section to see exactly which items need restocking.

Step 3: Switch the Time Period

Use the toggle above the chart to change the reporting period:
PeriodWhat It Shows
DailyPerformance broken down by day for the current week
WeeklyPerformance broken down by week for the current month
MonthlyPerformance broken down by month for the current year
The summary cards at the top always reflect the selected period. Switching from Daily to Monthly updates all four cards automatically.

Step 4: Read the Sales Volume Trend Chart

The Sales Volume Trend chart plots two lines across the selected period:
LineColourWhat It Tracks
RevenueGreenTotal ZMW collected per period interval
OrdersPurpleNumber of orders placed per period interval
Use the chart to:
  • Identify your busiest sales periods
  • Spot revenue growth trends month over month
  • Detect drops in order volume before they show up in your cash flow
A rising green (Revenue) line with a flat purple (Orders) line means your average order value is increasing — customers are spending more per order. This is a positive trend worth monitoring.

Step 5: Review Top Performing Products

Scroll down to the Top performing products section on the left side of the page. The table ranks your products by revenue generated:
ColumnWhat It Shows
RankRevenue ranking — 1st is your highest-earning product
ProductProduct name with a visual bar showing units sold
RevenueTotal ZMW earned from this product in the selected period
Use the Search products bar to find a specific item’s performance without scrolling.

Step 6: Act on Low Stock Warnings

The Low stock warnings panel on the right shows every product approaching zero inventory:
ColumnWhat It Shows
ProductProduct name and SKU
StockCurrent unit count vs the low-stock threshold — e.g. 3 of 5
LevelVisual progress bar showing how close the product is to selling out
A product appears in this panel when its stock falls at or below its configured threshold. The progress bar turns more critical as stock decreases. To restock:
  1. Navigate to Product Store → Products
  2. Click ... → Adjust Stock on the affected product
  3. Add the new inventory quantity and a reason note
  4. Click Confirm Adjustment
Products with zero stock but Active status can still appear on your storefront. Set them to Inactive immediately to prevent customers from attempting to purchase out-of-stock items.

Export Your Data

The Reports dashboard has two export options at the top right:
ExportWhat It Downloads
Export Sales OrdersA CSV of all orders in the selected period — includes customer details, amounts, and statuses
Export Product CatalogA CSV of your full product list — includes SKUs, prices, and current stock levels
The Low Stock Warnings panel also has its own Export button — downloads a CSV of only the items currently below their stock threshold.
Use Export Sales Orders at the end of each month for bookkeeping and reconciliation. Use Export Product Catalog before a stock audit to have a baseline to compare against.

Reports Reference

MetricHow It Is Calculated
RevenueSum of all completed order amounts in the selected period
OrdersCount of all orders placed in the selected period — includes pending and completed
Avg. Order ValueRevenue ÷ Orders for the selected period
Low Stock AlertsCount of products where current stock ≤ configured low-stock threshold

Troubleshooting

IssueWhat to Do
Revenue shows ZMW 0 for a periodConfirm orders were completed — pending or cancelled orders do not count toward revenue
Low Stock Alerts card shows a number but no items in the warnings panelRefresh the page — the card and panel should always match
Top Performing Products list is emptyConfirm at least one order has been completed in the selected period
Export file is emptyCheck that the selected period has data — switching to Monthly will capture more history
Chart lines are flatThis may indicate no orders in the selected period — switch to a broader period to confirm

Next Steps

Update Price and Stock

Restock products flagged in your Low Stock Warnings panel.

Manage Orders

Review and fulfil the orders contributing to your revenue figures.