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Show or hide products on your storefront without deleting them - all details, pricing, and stock data are preserved.
Only admins with Merchant Admin roles can change product visibility.

Watch: Managing Product Visibility


Prerequisites

Before you begin, make sure you have:
  • Admin access to your Bila dashboard
  • At least one product already added to your catalogue

Step 1: Check Current Visibility Status

In the left sidebar, navigate to Product Store → Products. Each product displays its current visibility state in the Status column:

Step 2: Open Product Settings

  1. Locate the product you want to update - e.g. Vanguard Elite – Men's Watch.
  2. Click the options menu ... on the far right of the product row.
  3. Select Edit Product from the dropdown.

Step 3: Toggle Visibility

Inside the product editor, locate the Visibility section on the right side of the screen.
  1. Click the Active Status toggle to switch it ON or OFF.
  2. The helper text below the toggle will confirm the product’s new visibility state.
Toggling a product to Inactive does not delete it. All product details, pricing, images, and stock data are preserved. You can reactivate it at any time by returning to this toggle.

Step 4: Save Your Changes

  1. Click Save Changes at the top of the editor.
Confirmation: A green toast notification will appear - “Product updated successfully.” The product’s Status column in your Products list will update immediately to reflect the new visibility state.

Step 5: Verify on Your Storefront

Confirm the change is live by previewing your public store:
  1. Navigate to Product Store → Store Settings.
  2. Click the orange View Store button to open your public catalogue in a new tab.
  3. Confirm the product no longer appears in the product grid.
Customers can still search for other available products using the Search in store bar on your storefront - hiding one product does not affect the visibility of others.

Visibility Management Reference

Use this as a quick guide for common scenarios where visibility changes are needed:

Troubleshooting

Next Steps

Update Price and Stock

Adjust pricing and inventory levels for any product in your catalogue.

Manage Orders

Review and fulfil customer orders from your Orders dashboard.