Once your payment links are created, the Payment Links dashboard gives you full control over every link — monitor performance, preview the customer experience, share links across your channels, edit configurations, and deactivate or delete links when needed.
Only admins with Merchant Admin or Initiator & Approver roles can manage payment links.
Select View Details from the options menu.The details page displays performance metrics for this link:
Metric
What It Shows
Total Collected
The cumulative amount received through this link
Total Payments
The number of completed transactions
Average Payment
The mean payment amount across all transactions
Below the summary, the Payment History table lists every individual transaction:
Column
What It Shows
Customer
The name or phone number of the payer
Date
The exact timestamp of the transaction
Amount
The amount paid in ZMW
Status
The outcome — Completed or Failed
Use the Payment History table to identify your highest-value customers and your most active payment links — this is your fastest view into which links are driving real revenue.
Select Open Link from the options menu.The customer-facing payment page opens in a new tab — exactly as your customers see it. The page includes fields for:
Amount — pre-filled if Fixed, editable if Flexible or Suggested
Phone number — used for payment processing and SMS confirmation
Name — the payer’s name for the transaction record
The customer clicks Pay Securely Now to complete the payment.
Preview every new link before sharing it — confirm the amount, description, and payment flow appear exactly as intended from your customer’s perspective.
Select Copy Link from the options menu.Confirmation: A green toast notification appears — “Payment link copied.”Paste the URL anywhere — WhatsApp, email, Instagram bio, Facebook post, or your website.
Select Download QR from the options menu.A QR code image is saved to your device. Print it and display it at your physical location — customers scan it to open the payment page directly on their phone.
Share Method
Best For
Copy Link
Digital channels — WhatsApp, email, social media, website
Select Edit from the options menu.The Manage Link screen opens with all current settings pre-filled. You can update:
Field
What You Can Change
Link Name
Update the name displayed to customers
Description
Update the payment description
Payment Configuration
Switch between Customer Chooses, Fixed Amount, or Suggested Amount
Active Status
Toggle the link ON or OFF
Target Wallet
Change which wallet receives the payments
Once your changes are complete, click Save Changes.Confirmation: A green toast notification appears — “Payment link updated.”
Changing the Payment Configuration or Amount on an active link takes effect immediately. Any customer who opens the link after saving will see the new configuration — notify customers if the amount has changed before resharing the link.
Select Deactivate from the options menu to temporarily disable the link.The link status updates to Inactive in your dashboard. Customers who visit the URL cannot complete a payment until you reactivate it via Edit → Active Status → ON.
Select Delete from the options menu to permanently remove the link.
Deleting a payment link is permanent and cannot be undone. All customers who visit the URL after deletion will see an error. If you only need to pause payments temporarily, use Deactivate instead — the link can be reactivated at any time.
