Documentation Index
Fetch the complete documentation index at: https://docs.usebila.com/docs/llms.txt
Use this file to discover all available pages before exploring further.
Overview
The Stock Activity log gives you a complete, timestamped record of every inventory change — from customer sales to manual corrections. Use it to reconcile stock counts, investigate discrepancies, and maintain an accurate audit trail of your catalogue.Only admins with Merchant Admin or Initiator & Approver roles can access Stock Activity.
Step 1: Open Stock Activity
- In the left sidebar, click Product Store.
- Select the Stock Activity tab — located between Orders and Store Settings.
Step 2: Understand Movement Types
Every stock change is categorised so you can audit your inventory clearly:| Movement Type | Triggered By | What It Means |
|---|---|---|
| Sale | System — automatic | A customer completed a purchase — stock decreases by the quantity sold |
| Manual | Merchant — manual action | A merchant added, removed, or corrected stock directly from the dashboard |
| Restock | Merchant — manual action | New inventory of an existing product was added to the catalogue |
| Return | System or merchant | Items were added back to inventory following an order cancellation or return |
Sale and Return movements are triggered automatically by the system — no manual input is needed. Manual and Restock entries are always initiated by a member of your team and are attributed to the acting admin in the Performer field.
Step 3: Read the Stock Activity Log
Each entry in the log includes the following fields:| Field | What It Shows |
|---|---|
| Date | The exact timestamp of the stock movement |
| Product | The name of the item affected — e.g. Vanguard Elite – Men's Watch |
| Movement Type | The category of the change — Sale, Manual, Restock, or Return |
| Delta | The numerical change in stock — e.g. +10 for additions, –1 for sales |
| Before / After | A snapshot of stock levels immediately before and after the change — e.g. 0 → 10 |
| Reference / Note | The linked Order ID for sales and returns, or the Manual ID and reason note for merchant-initiated changes |
| Performer | Whether the change was made by a team member (manual) or the system (automatic) |
Step 4: Filter and Search
Use the tools at the top of the Stock Activity page to locate specific movements quickly:| Tool | How to Use It |
|---|---|
| Search bar | Search by product name or reference ID |
| All | Displays every stock movement across your full catalogue |
| Sales | Filters to show only customer purchase movements |
| Restocks | Filters to show only inventory additions |
| Manual | Filters to show only merchant-initiated corrections and adjustments |
| Returns | Filters to show only stock restored from cancellations or returns |
Reading a Delta Entry
Understanding how to interpret the Delta and Before / After fields together gives you a complete picture of any stock movement:| Delta | Before | After | What Happened |
|---|---|---|---|
–1 | 15 | 14 | One unit sold to a customer |
+50 | 0 | 50 | Initial stock added for a new product |
+10 | 40 | 50 | Restock received from supplier |
–3 | 20 | 17 | Manual correction — e.g. damaged units removed |
+2 | 8 | 10 | Return — units restored after order cancellation |
Troubleshooting
| Issue | What to Do |
|---|---|
| Stock count doesn’t match physical inventory | Filter by the product and review the full delta chain — look for any Manual entries without a reason note that may indicate an unrecorded correction |
| A sale is not reflected in Stock Activity | Confirm the order status is COMPLETED in your Orders dashboard — pending payments do not trigger a stock movement |
| A restock entry is missing | Check that Save Changes was clicked after the adjustment — unconfirmed adjustments are not logged |
| Movement is attributed to the wrong admin | Review the Performer field — if the acting admin is incorrect, check whether shared login credentials are in use across your team |
Next Steps
Update Price and Stock
Make a manual stock adjustment directly from your Products list.
Audit Trail
Review the full security log of all admin actions including stock changes.
