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Documentation Index

Fetch the complete documentation index at: https://docs.usebila.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

Overview

The Cashiers dashboard gives you full control over your POS team’s access. Keeping cashier information accurate ensures your sales data stays attributed correctly and your business finances remain secure.
You must have an Merchant role to edit, reset, or deactivate cashier accounts.

Prerequisites

Before you begin, make sure you have:
  • Access to your Bila merchant dashboard
  • At least one cashier account already created

Don't have cashiers yet?

Learn how to add your first cashier to POS.

Step 1: Open the Cashiers Dashboard

In your dashboard, select Cashiers from the left side menu. The page displays a table of all existing cashier accounts with the following columns:
ColumnDescription
NameThe cashier’s full name
UsernameTheir unique POS login identifier
PhoneRegistered contact number
StatusACTIVE or INACTIVE
PasswordOK or MUST CHANGE

Step 2: Edit Cashier Details

To update a cashier’s profile:
  1. Click the options menu ... in the Actions column next to the cashier.
  2. Select Edit.
  3. In the slide-out panel, update any of the following:
    • First name or Last name
    • Phone number
  4. Use the Active toggle at the bottom to instantly enable or disable their account access.
  5. Click Save changes.
Confirmation: A green toast notification will appear — “Cashier updated”.
Toggling a cashier to Inactive immediately prevents them from signing in on any POS device — no need to delete the account.

Step 3: Reset a Cashier’s Password

Use this when a cashier forgets their credentials or as part of a routine security rotation.
  1. Click the options menu ... next to the cashier.
  2. Select Reset password.
  3. Enter a New password of at least 8 characters in the modal.
  4. Click Reset password to confirm.
Confirmation: A green toast will appear — “Password reset. The cashier must change password on next POS login.”
After a reset, the cashier’s Password column will display MUST CHANGE. They will be prompted to set a new password on their next POS sign-in before they can process any sales.

Step 4: Deactivate a Cashier

Use this when an employee leaves your business or you need to revoke their access immediately.
  1. Click the options menu ... next to the cashier.
  2. Select Deactivate (highlighted in red).
  3. A confirmation modal will appear:
    “Deactivate cashier? [Username] will no longer be able to sign in on POS devices for this merchant.”
  4. Click the red Deactivate button to confirm.
Confirmation: A green toast will appear — “Cashier deactivated”.
Deactivation is immediate. The cashier’s Status will update to INACTIVE and they will be locked out of all POS devices right away. You can reactivate the account at any time via Edit.

Cashier Status Reference

Use this table to quickly understand what each status combination means for a cashier’s account.
StatusPasswordWhat it means
ACTIVEOKCashier can sign in and process sales normally
ACTIVEMUST CHANGECashier can sign in but must set a new password first
INACTIVEOKAccount is disabled — cashier cannot sign in
INACTIVEMUST CHANGEAccount is disabled and has a pending password reset