Documentation Index
Fetch the complete documentation index at: https://docs.usebila.com/docs/llms.txt
Use this file to discover all available pages before exploring further.
Overview
The Cashiers dashboard gives you full control over your POS team’s access. Keeping cashier information accurate ensures your sales data stays attributed correctly and your business finances remain secure.You must have an Merchant role to edit, reset, or deactivate cashier accounts.
Prerequisites
Before you begin, make sure you have:- Access to your Bila merchant dashboard
- At least one cashier account already created
Don't have cashiers yet?
Learn how to add your first cashier to POS.
Step 1: Open the Cashiers Dashboard
In your dashboard, select Cashiers from the left side menu. The page displays a table of all existing cashier accounts with the following columns:| Column | Description |
|---|---|
| Name | The cashier’s full name |
| Username | Their unique POS login identifier |
| Phone | Registered contact number |
| Status | ACTIVE or INACTIVE |
| Password | OK or MUST CHANGE |
Step 2: Edit Cashier Details
To update a cashier’s profile:- Click the options menu
...in the Actions column next to the cashier. - Select Edit.
- In the slide-out panel, update any of the following:
- First name or Last name
- Phone number
- Use the Active toggle at the bottom to instantly enable or disable their account access.
- Click Save changes.
Toggling a cashier to Inactive immediately prevents them from signing in on any POS device — no need to delete the account.
Step 3: Reset a Cashier’s Password
Use this when a cashier forgets their credentials or as part of a routine security rotation.- Click the options menu
...next to the cashier. - Select Reset password.
- Enter a New password of at least 8 characters in the modal.
- Click Reset password to confirm.
Step 4: Deactivate a Cashier
Use this when an employee leaves your business or you need to revoke their access immediately.- Click the options menu
...next to the cashier. - Select Deactivate (highlighted in red).
- A confirmation modal will appear:
“Deactivate cashier? [Username] will no longer be able to sign in on POS devices for this merchant.”
- Click the red Deactivate button to confirm.
Cashier Status Reference
Use this table to quickly understand what each status combination means for a cashier’s account.| Status | Password | What it means |
|---|---|---|
ACTIVE | OK | Cashier can sign in and process sales normally |
ACTIVE | MUST CHANGE | Cashier can sign in but must set a new password first |
INACTIVE | OK | Account is disabled — cashier cannot sign in |
INACTIVE | MUST CHANGE | Account is disabled and has a pending password reset |
