Digital Wallet Overview

The Bila Digital Wallet is a secure, versatile tool for managing your funds across multiple currencies with instant settlement capabilities. This guide explains how to use your digital wallet effectively within the Bila Console.

Accessing Your Wallet

To access your digital wallet:

  1. Log in to the Bila Console
  2. Click on Wallet in the main navigation menu on the left side

Wallet Section in Bila Console

Wallet Dashboard

The wallet dashboard provides a comprehensive overview of your wallet status:

Wallet Dashboard

Key elements of the dashboard include:

  • Balance Summary: Total balance across all currencies
  • Currency Selector: Switch between different currency wallets
  • Quick Action Buttons: Top up, withdraw, transfer, and exchange
  • Recent Transactions: List of your most recent wallet transactions
  • Balance History Graph: Visual representation of your balance over time

Multi-Currency Wallets

Bila supports multiple currency wallets, allowing you to hold and manage funds in different currencies:

Multi-Currency Wallet View

Available Currencies

Your Bila wallet supports the following currencies:

USD
US Dollar
EUR
Euro
GBP
British Pound
KES
Kenyan Shilling
NGN
Nigerian Naira
ZAR
South African Rand
USDC
USD Coin
USDT
Tether

Each currency wallet maintains a separate balance. You can easily switch between currencies using the currency selector in the wallet dashboard.

Wallet Actions

Top Up Wallet

Add funds to your wallet using various payment methods:

1

Click Top Up

Click the “Top Up” button on the wallet dashboard.

Top Up Button

2

Select Currency

Choose which currency wallet you want to top up.

Select Currency

3

Enter Amount

Enter the amount you want to add to your wallet.

4

Select Payment Method

Choose your preferred payment method:

  • Card Payment
  • Bank Transfer
  • Mobile Money
  • Cryptocurrency

Payment Method Selection

5

Complete Payment

Follow the instructions to complete the payment process.

Complete Payment

Processing times vary by payment method:

  • Card payments: Instant
  • Mobile money: Usually within minutes
  • Bank transfers: 1-3 business days
  • Cryptocurrency: Varies by network confirmation time

Withdraw Funds

Transfer funds from your wallet to your bank account, mobile money account, or cryptocurrency wallet:

1

Click Withdraw

Click the “Withdraw” button on the wallet dashboard.

Withdraw Button

2

Select Currency

Choose which currency wallet you want to withdraw from.

3

Enter Amount

Enter the amount you want to withdraw.

Withdraw Amount

4

Select Destination

Choose where you want to send the funds:

  • Bank Account
  • Mobile Money Account
  • Cryptocurrency Wallet
5

Enter Destination Details

Provide the necessary details for your selected destination:

  • For Bank: Account number, bank name, routing number
  • For Mobile Money: Phone number, provider
  • For Crypto: Wallet address, network
6

Confirm Withdrawal

Review the withdrawal details, including any applicable fees, and confirm.

Confirm Withdrawal

  • Withdrawals may be subject to processing fees, which will be displayed before confirmation
  • Minimum withdrawal amounts apply (varies by currency and destination)
  • First-time withdrawals to a new destination may require additional verification

Transfer Funds

Transfer funds between your own wallets or to other Bila users:

1

Click Transfer

Click the “Transfer” button on the wallet dashboard.

Transfer Button

2

Select Transfer Type

Choose between:

  • Internal Transfer (between your own wallets)
  • External Transfer (to another Bila user)

Transfer Type

3

Select Source

Choose the source currency wallet.

4

Enter Details

  • For Internal Transfer: Select destination currency
  • For External Transfer: Enter recipient’s email or wallet ID

Transfer Details

5

Enter Amount

Enter the transfer amount.

6

Add Note

Optionally add a note or reference for the transfer.

7

Confirm Transfer

Review and confirm the transfer details.

Confirm Transfer

Internal transfers between your own wallets are instant and free. If transferring between different currencies, the current exchange rate will be applied and displayed before confirmation.

Currency Exchange

Convert funds between different currencies within your wallet:

1

Click Exchange

Click the “Exchange” button on the wallet dashboard.

Exchange Button

2

Select Source Currency

Choose the currency you want to exchange from.

3

Select Target Currency

Choose the currency you want to exchange to.

4

Enter Amount

Enter the amount you want to exchange.

Exchange Amount

5

Review Exchange Rate

Review the current exchange rate and the amount you’ll receive.

Exchange Rate

6

Confirm Exchange

Confirm the currency exchange.

Exchange rates are updated in real-time and include a small spread. The exact rate will be locked in at the time of confirmation.

Transaction History

View a complete history of your wallet transactions:

Wallet Transaction History

Transaction Types

The transaction history displays various types of transactions:

  • Top Up: Funds added to your wallet
  • Withdrawal: Funds withdrawn from your wallet
  • Transfer In: Funds received from another wallet
  • Transfer Out: Funds sent to another wallet
  • Exchange: Currency conversion within your wallet
  • Payment: Funds used for a payment
  • Refund: Funds returned from a payment
  • Fee: Service fees charged

Filtering Transactions

You can filter transactions by:

Transaction Filters

  • Date Range: Select a specific time period
  • Transaction Type: Filter by specific transaction types
  • Currency: View transactions for a specific currency
  • Amount Range: Filter by transaction amount
  • Status: Show only successful, pending, or failed transactions

Transaction Details

Click on any transaction to view its complete details:

Transaction Details

Details include:

  • Transaction ID: Unique identifier for the transaction
  • Date and Time: When the transaction occurred
  • Type: Transaction type
  • Amount: Transaction amount and currency
  • Status: Current status of the transaction
  • Source/Destination: Where funds came from or went to
  • Description: Transaction description or note
  • Fee: Any fees associated with the transaction

Wallet Security

Bila implements several security measures to protect your wallet:

Two-Factor Authentication

Enable two-factor authentication for an extra layer of security:

1

Access Security Settings

Go to Settings > Security in the main navigation.

2

Enable 2FA

Click “Enable Two-Factor Authentication” and follow the setup instructions.

Enable 2FA

Transaction Limits

Set daily and transaction limits to control spending:

1

Access Wallet Settings

Click the settings icon in the Wallet section.

2

Configure Limits

Set your preferred transaction limits:

  • Maximum single transaction amount
  • Daily transaction limit
  • Monthly transaction limit

Transaction Limits

Transaction Notifications

Receive real-time notifications for wallet activities:

1

Access Notification Settings

Go to Settings > Notifications in the main navigation.

2

Configure Wallet Notifications

Choose which wallet events trigger notifications:

  • All transactions
  • Transactions above a certain amount
  • Failed transactions
  • Low balance alerts

Notification Settings

3

Select Notification Channels

Choose how you want to receive notifications:

  • Email
  • SMS
  • Push notifications
  • In-app notifications