> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usebila.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Add a Cashier to POS
> Learn how to create a cashier account so your team can process sales on any POS device.
Add cashier accounts to let your team process sales on POS devices while you retain full visibility from the dashboard.
You must have a **Merchant Admin** role to add or manage cashiers.
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## Watch: How to Add a Cashier to POS
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## Prerequisites
Before you begin, make sure you have:
* Access to your Bila merchant dashboard
* The cashier's full name and phone number
* A unique username ready (e.g., `mary.doe`)
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## Step 1: Open Cashier Management
1. In your dashboard, select **Cashiers** from the left side menu.
2. Click the **+ Add cashier** button at the top right of the cashier list.
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## Step 2: Fill in Cashier Details
Complete the **New cashier** form with the following information:
| Field | Requirement |
| -------------------------- | ------------------------------------------------------------------------------------- |
| **First name & Last name** | The employee's legal name |
| **Username** | Unique identifier — 3–30 characters, letters, numbers, and symbols (e.g., `mary.doe`) |
| **Phone** | Contact number including country code (e.g., `+260...`) |
| **Initial Password** | Temporary password, minimum 8 characters |
The username cannot be changed after creation. Choose a consistent naming convention across your team (e.g., `firstname.lastname`).
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## Step 3: Create the Cashier
Once all fields are filled in, click **Create cashier**.
The account is created immediately and the cashier can log in on any POS device using their username and password.
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## Managing Your Cashiers
After creation, each cashier appears in your cashier list. Use this view to monitor your team's access and activity.
| Column | What it shows |
| ------------------- | ------------------------------------------------------------------ |
| **Status** | `ACTIVE` — the account is enabled and can log into POS |
| **Password Status** | `MUST CHANGE` — the cashier must set a new password on first login |
| **Last Login** | Timestamp of the cashier's most recent POS session |
For security, ask new cashiers to update their password immediately after their first login. Accounts with `MUST CHANGE` status enforce this automatically.
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