> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usebila.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit and Manage Cashiers

> Learn how to update cashier profiles, reset passwords, and control POS access from your Bila merchant dashboard.

Manage your POS team's access — edit profiles, reset passwords, and deactivate accounts from the **Cashiers** dashboard.

<Info>
  You must have a **Merchant** role to edit, reset, or deactivate cashier accounts.
</Info>

***

## Watch: How to Edit and Manage Cashiers

<iframe src="https://www.youtube.com/embed/-IiGcWq3Fh8" title="YouTube video player" frameborder="0" className="w-full aspect-video rounded-xl" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen />

***

## Prerequisites

Before you begin, make sure you have:

* Access to your Bila merchant dashboard
* At least one cashier account already created

<Card title="Don't have cashiers yet?" icon="user-plus" href="/guide/pos/how-to-add-cashier">
  Learn how to add your first cashier to POS.
</Card>

***

## Step 1: Open the Cashiers Dashboard

In your dashboard, select **Cashiers** from the left side menu.

The page displays a table of all existing cashier accounts with the following columns:

| Column       | Description                       |
| ------------ | --------------------------------- |
| **Name**     | The cashier's full name           |
| **Username** | Their unique POS login identifier |
| **Phone**    | Registered contact number         |
| **Status**   | `ACTIVE` or `INACTIVE`            |
| **Password** | `OK` or `MUST CHANGE`             |

***

## Step 2: Edit Cashier Details

To update a cashier's profile:

1. Click the options menu **`...`** in the **Actions** column next to the cashier.
2. Select **Edit**.
3. In the slide-out panel, update any of the following:
   * **First name** or **Last name**
   * **Phone number**
4. Use the **Active** toggle at the bottom to instantly enable or disable their account access.
5. Click **Save changes**.

**Confirmation:** A green toast notification will appear — *"Cashier updated"*.

<Info>
  Toggling a cashier to **Inactive** immediately prevents them from signing in on any POS device — no need to delete the account.
</Info>

***

## Step 3: Reset a Cashier's Password

Use this when a cashier forgets their credentials or as part of a routine security rotation.

1. Click the options menu **`...`** next to the cashier.
2. Select **Reset password**.
3. Enter a **New password** of at least 8 characters in the modal.
4. Click **Reset password** to confirm.

**Confirmation:** A green toast will appear — *"Password reset. The cashier must change password on next POS login."*

<Warning>
  After a reset, the cashier's **Password** column will display `MUST CHANGE`. They will be prompted to set a new password on their next POS sign-in before they can process any sales.
</Warning>

***

## Step 4: Deactivate a Cashier

Use this when an employee leaves your business or you need to revoke their access immediately.

1. Click the options menu **`...`** next to the cashier.
2. Select **Deactivate** (highlighted in red).
3. A confirmation modal will appear:
   > *"Deactivate cashier? \[Username] will no longer be able to sign in on POS devices for this merchant."*
4. Click the red **Deactivate** button to confirm.

**Confirmation:** A green toast will appear — *"Cashier deactivated"*.

<Warning>
  Deactivation is immediate. The cashier's **Status** will update to `INACTIVE` and they will be locked out of all POS devices right away. You can reactivate the account at any time via **Edit**.
</Warning>

***

## Cashier Status Reference

Use this table to quickly understand what each status combination means for a cashier's account.

| Status     | Password      | What it means                                         |
| ---------- | ------------- | ----------------------------------------------------- |
| `ACTIVE`   | `OK`          | Cashier can sign in and process sales normally        |
| `ACTIVE`   | `MUST CHANGE` | Cashier can sign in but must set a new password first |
| `INACTIVE` | `OK`          | Account is disabled — cashier cannot sign in          |
| `INACTIVE` | `MUST CHANGE` | Account is disabled and has a pending password reset  |