> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usebila.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment Statuses

> Understand what each payment status means so you can track exactly where your money is.

Every transaction on Bila is assigned a status that tells you where it is in the payment process. There are two layers of status: **Payment Status** and **Approval Status**.

## Payment Status

Payment status reflects the outcome of the actual funds movement.

| Status             | What It Means                                                                                                                       |
| ------------------ | ----------------------------------------------------------------------------------------------------------------------------------- |
| **Processed**      | The payment completed successfully. Funds have been delivered.                                                                      |
| **Awaiting Funds** | The payment was initiated but Bila has not yet received the funds from the sender. The transaction will complete once funds arrive. |
| **Failed**         | The payment could not be completed. Funds are returned to the source wallet if they were deducted. Check the details and retry.     |

## Approval Status

Approval status applies to outgoing payments (payouts) and reflects whether the transfer has been authorised by the required parties on your account.

| Status               | What It Means                                                                                   |
| -------------------- | ----------------------------------------------------------------------------------------------- |
| **Approved**         | The payout has been authorised and is being processed.                                          |
| **Pending approval** | The payout was submitted but is waiting for an approver to authorise it before funds are moved. |

<Info>
  If your account requires dual authorisation, a payout submitted by an **Initiator Only** role will stay in **Pending approval** until someone with **Approver Only** or **Initiator & Approver** access confirms it in the **Pending approval** tab.
</Info>

## Combined Status Reference

| Payment Status   | Approval Status    | What's Happening                                                |
| ---------------- | ------------------ | --------------------------------------------------------------- |
| `Processed`      | `Approved`         | Payout or deposit completed successfully                        |
| `Awaiting Funds` | `Approved`         | Approved and waiting for funds to arrive                        |
| `Failed`         | `Approved`         | Authorised but rejected by the network or bank. Funds returned. |
| `Pending`        | `Pending approval` | Submitted and waiting for an approver to act                    |

## Next Steps

<CardGroup cols={2}>
  <Card title="Transaction History" icon="clock-rotate-left" href="/docs/guide/payments/transaction-history">
    View and filter all your past payments.
  </Card>

  <Card title="Mobile Money Payouts" icon="mobile" href="/docs/guide/transfers/mobile-money-payouts">
    Send funds to a mobile money recipient.
  </Card>
</CardGroup>